frequently asked questions
Payment
Payment for items purchased on the Gifts for Blokes website may be made by;
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Pay Securely Online with Credit Card - Visa or Mastercard. Use your credit card directly through our secure shopping cart.
Direct Deposit (Within Australia)
Direct Deposit Details will be supplied with the invoice that is emailed to you once you have completed checkout. If you have not received the direct deposit details after checkout, please contact us.
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Australia Post Money Order or Australian cheque (Within Australia)
Details will be forwarded to you via email upon completion of checkout.
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Paypal - Use funds from your Paypal Account or use your credit card securely via the PayPal Payment System [about PayPal]
Upon completion of checkout you will receive an automatically generated invoice, with the type of payment that you have chosen shown on the invoice.
If you have chosen to pay by direct deposit, Australia Post Money Order or cheque, we will allow 10 working days for your payment to reach us, if it has not arrived within the 10 working days you will be notified and the transaction will be cancelled.
All products on the Gifts for Blokes website are in stock, however at times there can be unforeseen demand on particular items. If an item that you have ordered has become unexpectedly unavailable we will let you know via email and also give you a timeframe for that product.
We make every effort to ensure that the website is up to date and should a product become permanently unavailable - we will remove it from the website as soon as is pratically possible.
We aim to dispatch most products within 24 hours of receiving your order and confirmed/cleared payment. Orders are despatched Monday - Friday (excluding public holidays) at approx 11.30am.
Shipping
Flat rate shipping fees per order not per item.
Shipping regular mail via Australia Post within Australia - $8.95
Shipping via Registered Post within Australia- $11.65
Bulky Item Shipping within Australia - $13.00 - please select this option if one of the items you are purchasing is marked as a Bulky Item. All bulky item packages are sent via Australia Post Regular Mail.
Orders over $130 receive Free Shipping within Australia only - select this option upon checkout if your order is above $130.00.
All prices are in Australian Dollars and all prices include GST. Please select your correct shipping option when proceeding through checkout.
Please allow up to 10 working days for the delivery of your order. If you have not received your order within 10 working days from date of order, please contact us.
International Orders are not accepted at this time. If you are outside Australia and would like to order an item please email us at Gifts for Blokes to see if this is possible and to obtain a postage quote.
Returns
- Decisions on refunds are made on a case by case basis.
- Refunds will not be made if you have changed your mind about the product or chose an incorrect item.
- Any items that are "dead on arrival" should be returned to Gifts for Blokes within 10 days. Please Contact us before sending the items back, with details about your order and the reason for the return. We will refund you for the postage to return the item to Gifts for Blokes. All items should be returned in their original (undamaged) packing & should be securely packed. Items will be either refunded or exchanged upon receipt of the original item. Original postage costs (i.e. the cost to post the item to you in the first instance are non refundable).
- If an item is not returned within 10 days or no contact is made via email, then postage of the item will be at buyers expense.
- Postage (shipping) costs are non refundable.
Privacy
We respect your privacy.
We do not sell our customer list or newsletter list to any third party. These are for our eyes only.
The Gifts for Blokes web site counts how many people visit the site and which pages people visit. These statistics are anonymous and do not identify any individual.
We reserve the right to pass on any personal information relating to suspected fraudulent activity to the appropriate authorities.
You may unsubscribe from the Gifts for Blokes newsletter any time, simply by replying to the email newsletter and placing the words "unsubscribe" into the subject line. When unsubscribing to the newsletter, please ensure that you do so from the email address that you subscribed with. Otherwise it can take time to track down who you are and remove you from the list.
We hate spam ourseleves and don't intentionally inflict it upon anyone.
Disclaimer
The information on the Gifts for Blokes website is presented in good faith. It is believed to be correct on the date it was submitted.
The information, products, product descriptions and prices on this website are subject to change without notice.
Gifts for Blokes, its owners and/or employees/associates make no claims or warranties about the accuracy or completeness of the contents of this website or the contents of any site linked to this website.
Gifts for Blokes, its owner/s and/or employees/ associates will not be responsible for the results of any actions taken by you or anyone else on the basis of the information on this web site or the use of the products sold on this website. Gifts for Blokes expressly disclaims all and any liability and responsibility for anything you do or don't do when relying on the information/products on this web site. This disclaimer applies to all people who visit this website, regardless of whether they have read the information on this web site or purchased any product from this website.
Gifts for Blokes, its owner/s and/or employees/associates will not be liable for any damages, loss or injury including, but not limited to, any failure of performance, interruption, omission, error, defect, delay in transmission, line failure or computer virus. I will not be liable for any damages, loss or injury, including, but not limited to, damages that result from your using, or being unable to use, the products on this website.
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